ChatU Privacy Policy
This Privacy Policy explains how Noxu Technology Co., Limited (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use ChatU applications, websites, and related services (the “Service”). It forms part of our Terms of Service.
By using the Service, you acknowledge the practices described here. This Policy does not cover third-party websites or services we do not control. Please review those parties’ privacy notices separately. If a translation conflicts with the English version, the English version prevails.
1. Who We Are
ChatU is operated by Noxu Technology Co., Limited. For privacy questions or requests, contact [email protected].
2. Information We Collect
A. Account and profile data
Depending on how you register and use ChatU, this may include username, password, email, phone number, display name, profile photo, gender, language, and similar profile fields. We may use phone or email for verification, security, and service communications. We will not ask for your password by email; treat such messages as suspicious and report them to us.
B. Third-party login data
If you sign in with Google, Apple, Facebook, or another supported provider, we may receive identifiers and profile details you authorize that provider to share (such as name, email, avatar, or birthday). Birthday information may be used to help confirm age eligibility.
C. User-generated content and interactions
Messages, posts, comments, likes, shares, voice/video session metadata, reports, and other content you create or actions you take may be processed to deliver and improve the Service. Publicly shared content may be visible to other users and, in some cases, indexed externally—share carefully.
D. Device, network, and usage data
We may collect device model, OS version, app version, language, IP address, time zone, crash/diagnostic logs, approximate network type, and interaction events needed for performance, security, and product analytics.
E. Cookies and similar technologies
On web surfaces, cookies or local storage may be used for session continuity, preferences, and security. You can control cookies through browser settings; disabling them may affect some features.
F. Contacts (optional)
With your permission, certain features may access your address book to help you find friends already on ChatU. You can revoke permission in device or in-app settings; some discovery features may then be unavailable.
G. Camera, microphone, and photos (optional)
Voice/video and media features may require camera, microphone, or photo-library access. We request these permissions only when needed and after you grant them.
H. Payment-related data
If you buy virtual items or subscriptions, payment is typically processed by Apple, Google, or another payment provider. We generally do not store full payment card numbers. We may keep order identifiers, purchase status, and limited transaction records for fulfillment, fraud prevention, and customer support.
3. How We Use Information
We use information to:
- create and authenticate accounts;
- provide messaging, matching, rooms, and other product features;
- personalize recommendations and improve user experience;
- process purchases and prevent fraud or abuse;
- send service notices (security alerts, policy updates, support replies);
- analyze performance, fix bugs, and develop new features;
- enforce Terms, protect rights and safety, and comply with law;
- with your consent or as otherwise permitted, send marketing communications (you may opt out where applicable).
4. How We Share Information
We may share information in these situations:
- At your direction — for example, when you authorize a third-party client or publicly share content;
- Service providers — vendors who help host, analyze, moderate, message, or operate ChatU, under confidentiality and purpose limitations;
- Payment partners — as needed to complete purchases or refunds;
- Legal and safety — when reasonably necessary to comply with law, respond to lawful requests, investigate violations, or protect the Company, users, or the public;
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets;
- Aggregated or de-identified data — that does not reasonably identify you.
We do not sell your personal information as “sale” is commonly understood for direct marketing list brokerage. Advertising or analytics partners, if used, are engaged under applicable platform rules and this Policy.
5. Public Visibility
Certain profile fields and social actions may be visible to other users by default. Content you make public can be copied or reshared by others. Even after you delete content or your account, residual copies may persist where previously shared or cached.
6. International Transfers
We may process and store information on servers located outside your country of residence. Where required, we use appropriate safeguards for cross-border transfers. By using ChatU, you understand that your information may be transferred to jurisdictions with different data-protection laws.
7. Security
We apply administrative, technical, and organizational measures designed to protect personal information (such as access controls and encrypted transmission where appropriate). No method of transmission or storage is completely secure; we cannot guarantee absolute security. Please use a strong unique password and protect your devices.
8. Your Choices and Rights
Subject to applicable law, you may be able to:
- access or update certain account information in Settings;
- withdraw optional permissions (contacts, camera, microphone, photos) in device settings;
- request deletion of your account and associated data through the in-app account-deletion entry (typically under About / Settings);
- request access, correction, or deletion by emailing [email protected].
We may need to verify your identity before fulfilling requests. Some data may be retained where required for legal, security, dispute, or accounting purposes.
9. Children’s Privacy
ChatU is not directed to children under 17. We do not knowingly collect personal information from children under 17. If we learn that we have collected such information, we will take reasonable steps to delete it.
10. Retention
We retain information for as long as needed to provide the Service and for legitimate business or legal purposes (including security, fraud prevention, and compliance). Retention periods vary by data type and context.
11. Third-Party Policies
Third-party platforms integrated with ChatU (such as Google, Apple, or Facebook) have their own privacy policies. Their practices are governed by those policies, not this one.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be indicated by updating the “Last Updated” date and, where appropriate, providing additional notice. Continued use of the Service after an update means you accept the revised Policy.
13. Contact
Noxu Technology Co., Limited
Email: [email protected]
Address: Rm E15, 10/F, Wong King Industrial Building, 2-4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong
By continuing to use ChatU, you acknowledge that you have read this Privacy Policy.