ChatU Terms of Service
These Terms of Service (the “Terms”) form a binding agreement between you and Noxu Technology Co., Limited (“Company,” “we,” “us,” or “our”) governing your access to and use of the ChatU mobile applications, related websites, and associated features (collectively, the “Service”).
By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Parties and Scope
The Service is operated by Noxu Technology Co., Limited. ChatU provides online social and communication features, which may include messaging, voice/video interaction, live rooms, matching, virtual items, and related content tools. We may update, suspend, or discontinue any feature at any time.
If you obtained ChatU from Apple App Store or Google Play, these Terms are between you and the Company only, not the app marketplace. The marketplace has no obligation to provide maintenance or support for ChatU under these Terms.
2. Eligibility
The Service is intended only for users who are at least 17 years old. By using ChatU, you represent that you meet this age requirement and have legal capacity to enter into these Terms. We may refuse access, delete content, or close accounts if we reasonably believe a user is under 17.
The Service is not a substitute for traditional telephone service and does not provide access to emergency services (such as police, fire, or medical emergency lines).
3. Accounts and Security
To use certain features, you must register an account or sign in through a supported third-party login (for example, Google, Apple, or Facebook). When you use third-party login, you authorize us to receive basic profile information permitted by that provider.
You are responsible for:
- the accuracy of information linked to your account;
- keeping your credentials confidential;
- all activity under your account.
You agree not to: create multiple accounts to evade enforcement; share login credentials; impersonate others; access the Service through unauthorized clients; or sell, rent, transfer, or license your account without our prior written consent.
4. Paid Features and Virtual Items
Some features require payment (including virtual currency, gifts, memberships, or other digital items). Fees, availability, and billing terms will be presented before purchase. If you decline payment, we are not obliged to provide the paid feature.
Virtual items have no cash value outside the Service, are non-transferable except as we expressly allow, and are licensed—not sold—for use within ChatU. Unless a marketplace’s mandatory refund rules apply, purchases are generally final after completion.
For subscriptions purchased via an app store, renewal, cancellation, and refund handling follow that store’s rules. We are not responsible for store billing disputes beyond what applicable law requires.
5. Acceptable Use
You may use ChatU only for lawful, personal, non-infringing purposes. You must not:
- violate any law or third-party rights (privacy, publicity, intellectual property, or otherwise);
- post or transmit content that is harassing, hateful, defamatory, pornographic, sexually exploitative of minors, fraudulent, or otherwise unlawful;
- promote money laundering, illegal gambling, scams, phishing, malware, or other security threats;
- spam, flood, scrape, or otherwise degrade Service quality;
- disrupt, interfere with, reverse engineer (except where legally permitted), or attempt unauthorized access to the Service or other users’ accounts;
- encourage others to violate these Terms.
We may remove content, limit features, or take enforcement action where we reasonably believe a violation has occurred.
6. User Content
You retain ownership of content you submit (text, images, audio, video, profile information, and similar materials) (“User Content”). You are solely responsible for User Content and for the consequences of posting it.
By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, publish, display, distribute, and otherwise use that content as needed to operate, improve, promote, and protect the Service.
You represent that you have all rights necessary to grant this license, and that your User Content does not infringe others’ rights. User Content does not represent the Company’s views. We do not guarantee the accuracy, legality, or quality of any User Content.
7. Company Materials
Graphics, trademarks, software, interface design, code, documentation, and other materials provided by us or our licensors remain our property or that of our licensors. Subject to these Terms, we grant you a limited, personal, revocable, non-transferable license to access and use the Service. You may not copy, modify, distribute, sell, or create derivative works from our materials except as allowed by law or with our written permission.
8. Third-Party Links and Services
The Service may contain links to, or integrations with, third-party websites, SDKs, login providers, payment processors, or other services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is governed by their own terms and privacy policies.
9. Intellectual Property Complaints
We respect intellectual property rights and respond to valid notices of claimed infringement. We may remove allegedly infringing material and, in appropriate cases, disable repeat infringers’ accounts. Knowingly submitting a false infringement claim may expose you to liability.
10. Suspension and Termination
To protect users and the Service, we may suspend, restrict, or terminate accounts for reasons including (without limitation): repeated Terms or policy violations; spam or fake accounts; compromised account security; fraud or payment abuse; illegal activity; or other conduct we reasonably consider harmful.
Terminated users may not create or use new ChatU accounts to bypass enforcement. You may stop using the Service at any time by deleting the app and, where available, requesting account deletion in-app.
11. Appeals
If you believe your account was restricted in error, contact us at [email protected] with relevant account details. We will review appeals in good faith but are not obliged to restore access.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that content will be accurate or reliable. You are solely responsible for decisions and transactions you make based on the Service.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, GOODWILL, DATA, OR USE, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. Where liability cannot be excluded, it is limited to the greater of (a) the amounts you paid us for the Service in the three (3) months before the claim, or (b) USD 50, if legally permitted.
14. Indemnity
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, or your violation of these Terms or third-party rights.
15. Changes
We may amend these Terms from time to time. For material changes affecting your rights, we will provide reasonable notice (for example, in-app notice or an updated posting). Continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree, stop using the Service.
16. Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
17. Severability; Entire Agreement; Language
If any provision is held unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy and any supplemental rules we publish, are the entire agreement between you and the Company regarding the Service. The English version controls if translations conflict.
18. Contact
Noxu Technology Co., Limited
Email: [email protected]
Address: Rm E15, 10/F, Wong King Industrial Building, 2-4 Tai Yau Street, San Po Kong, Kowloon, Hong Kong
By continuing to use ChatU, you acknowledge that you have read and agree to these Terms of Service.